Terms of Service

Effective date: 29 March 2026

This website is operated by Jane Hinchey. By accessing or using www.janehincheystore.com(the “Site”), you agree to the following Terms of Service.

If you do not agree with these Terms, please do not use the Site.

Use of the Site

You agree to use this Site for lawful purposes only and not to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Engage in fraudulent or harmful activity

We reserve the right to refuse service or terminate access if these Terms are violated.

Intellectual Property

All content on this Site, including text, images, covers, and digital products, is owned by Jane Hinchey and is protected by copyright laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

Products & Purchases

We sell:

• eBooks
• Audiobooks
• Print books
• Merchandise

All product descriptions and images are provided as accurately as possible, however:

• Colours may vary depending on your screen
• Minor variations may occur in printed products

By purchasing from this Site, you agree that you do so at your own discretion.

Digital Products

Digital products are delivered via email (typically through BookFunnel).

It is your responsibility to:

• Provide a valid email address
• Check spam or junk folders

Due to the nature of digital products, all sales are final. Please refer to our Returns & Refund Policy for full details.

Physical Products

Physical books may be:

• Printed to order, or
• Prepared and shipped directly from Jane Hinchey

Because of the nature of shipping, items may arrive with minor imperfections. These do not qualify as damage.

Please refer to our Returns & Refund Policy for full details on damaged items and eligibility.

Orders & Payments

We accept payment via:

• Credit card
• PayPal
• Shop Pay

By providing payment details, you confirm you are authorised to use the chosen payment method.

We reserve the right to:

• Refuse or cancel any order
• Limit quantities purchased
• Cancel orders suspected of fraudulent activity

If an order is cancelled after payment, a full refund will be issued.

Shipping

You are responsible for providing accurate shipping details.

We are not responsible for orders delivered incorrectly due to inaccurate information provided at checkout.

Shipping timeframes are estimates and may vary.

Email Marketing

By purchasing from this Site or subscribing to our list, you may receive marketing emails.

You can unsubscribe at any time using the link in any email.

Third-Party Services

We use third-party providers (such as Shopify, payment processors, BookFunnel, and fulfilment partners) to operate our business.

We are not responsible for the performance or policies of these third parties.

Limitation of Liability

To the maximum extent permitted by law, Jane Hinchey is not liable for:

• Any indirect or consequential losses
• Loss of data, income, or profits
• Issues arising from the use of this Site or products purchased

Nothing in these Terms excludes your rights under Australian Consumer Law.

Indemnity

You agree to indemnify and hold harmless Jane Hinchey from any claims or demands arising from your use of the Site or breach of these Terms.

Governing Law

These Terms are governed by the laws of South Australia, Australia.

Changes to These Terms

We may update these Terms at any time.

Continued use of the Site constitutes acceptance of any changes.

Contact

If you have any questions about these Terms, please contact customerservice@janehinchey.com